The service was not A-1 at all. Menu is pricey for what you they serve. It was not worth it. I stood at the bar for good minute. It wasn't as if the restaurant itself was crowded. No ma'am/sir. The bartender for whatever reason preferred serving men. I didn't understand. Never made eye contact. Never addressed me but a gentleman sat at the corner of the bar, she walked and said " what can I get you?" Really ?????!?!?!?!? I'm beyond serious. I walked away. It was expressed to be before I went that the service was horrible. Welp, I won't do that again.
This was a lovely afternoon. We sat outside and had a waitress, Rachel, who had just moved into the area. Nevertheless, she was poised and gave us excellent service. The kitchen made some errors (for example, BLT with one piece of bacon), but each issue was resolved quickly without fuss. She thanked each of us by name when handing us the check... lovely touch. Definitely will make the trip across the river again.
I had an anniversary party there this past April, and it took literally an hour pus for ANYONE in my party to get their food. About a month ago, I ordered Jumbo shrimp to go from this place, and received these 6 medium sized shrimp that you pay $7.99 a pound for. The only reason I didn't take them back was because I had already left. I promised myself I would NEVER go back, because the service is HORRIBLE there. So last night I broke my promise. Only because my boat is docked there and I was really hungry. What a mistake! I ordered wings and fries, and 55 minutes later, here they come. I ordered ALL flats, and not only did I not get them that way, I didn't receive ONE SINGLE FLAT. This place is going down hill so fast its not even funny. So do yourself a favor and eat elsewhere.
Excellent service! All staff from other places could model this restaurant and staff. The owner is such an awesome lady. The atmosphere is so inviting. I will return in my next visit to this lovely state. Coming from Chicago I recommend this restaurant as one of the places to come and eat.
Honestly, the first time I went, it was q great experience. I shared it with friends and family. But each time after, it went down hill. I love the live band on 1st Fridays, but the food and service isn't up to par. We will continue to come on 1st Fridays but will recommend you eat before you arrive. We also made reservations but it wasn't honored once we arrived. So what's the point of offering the service if you are not going to follow through with it? This place has great potential but staff and management really need a course in hospitality.
Proud Mary Waterfront Restaurant Bar is a US Bar based in Fort Washington, Maryland. Proud Mary Waterfront Restaurant Bar is located at 13600 King Charles Terrace, Fort Washington, MD 20744, USA.
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